Main Menu
Currency Conversion and Wallet Management
Learn how to manage your multiple currency wallets and easily convert between currencies on our platform.
Help Center

Search our knowledge base

Currency Conversion and Wallet Management

On the Currency Wallet page, you can manage your account balances in multiple currencies. You can deposit, withdraw, and convert your balance using the options provided.

Deposit:

To deposit funds, select the currency you want to deposit and click on the deposit button. You will be provided with a unique deposit address for that currency. You can transfer funds to that address from your external wallet or exchange account. The deposit will be processed after a certain number of confirmations depending on the currency you deposited.

Withdrawal:

To withdraw funds, select the currency you want to withdraw and click on the withdraw button. You will need to enter the withdrawal amount and the destination address for that currency. The withdrawal will be processed after a certain number of confirmations depending on the currency you withdrew. Please ensure that the destination address is correct before initiating the withdrawal.

Conversion:

To convert your balance from one currency to another, select the currency you want to convert from and the currency you want to convert to. You will be provided with the current exchange rate and the converted amount. You can then confirm the conversion to complete it. Please note that there may be fees and spread involved in the conversion, which will be displayed before you confirm.

Currency Balances:

On the currency wallet page, you can view your balance in different currencies along with their current market value. You can also view your deposit and withdrawal history for each currency. Please ensure that you have sufficient balance in the currency you want to transact with to avoid any errors.

Still need a help?
If you have any questions or issues regarding your currency wallet, you can contact our support team by submitting a support ticket.