BlockaPay is a financial technology platform that allows users to manage their cryptocurrency and fiat currency balances and use them for merchant or third-party payments. From this platform users can store their funds on the site and use them for online purchases or transfers to other BlockaPay users.
One of the unique features of BlockaPay is its cashback program, which rewards users with BASE cryptocurrency. Users receive a 1% cashback on their usage of the platform, incentivizing them to continue using BlockaPay for their financial needs.
Overall, BlockaPay provides a convenient and secure way for users to manage their funds and make payments without having to rely on traditional financial institutions.

BlockaPay offers two types of accounts: individual and business. Here's how to set up each type of account:

Individual Account:

1. Go to the BlockaPay website and click on the 'Register' button.
2. Fill out the registration form with your personal information, such as your name, email address, and phone number.
3. Choose a strong password and confirm it.
4. Agree to the terms and conditions of BlockaPay.
5. Verify your email address by clicking on the link sent to your email.
6. Log in to your newly created BlockaPay account.
7. Before you can withdraw or send money, you will need to validate your profile through KYC (Know Your Customer) verification.
8. To add funds to your account, click on the 'Deposit' button and choose your preferred payment method, either by PayPal or bank transfer.
9. To deposit cryptocurrency, go to the 'Deposit' section, select the cryptocurrency you want to deposit (BTC, ETH, or BASE), and generate a deposit address.
10. Once the deposit is confirmed, you will see the balance added to your account. You can then use these funds to make payments to merchants or other BlockaPay users.

Business Account:

1. Go to the BlockaPay website and click on the 'Register' button.
2. Fill out the registration form with your business information, such as your company name, email address, and phone number.
3. Choose a strong password and confirm it.
4. Agree to the terms and conditions of BlockaPay.
5. Verify your email address by clicking on the link sent to your email.
6. Log in to your newly created BlockaPay account.
7. Before you can withdraw or send money, you will need to validate your profile through KYC (Know Your Customer) verification.
8. To add funds to your account, click on the 'Deposit' button and choose your preferred payment method, either by debit card or bank transfer.
9. To deposit cryptocurrency, go to the 'Deposit' section, select the cryptocurrency you want to deposit (BTC, ETH, or BASE), and generate a deposit address.
10. Once the deposit is confirmed, you will see the balance added to your account. You can then use these funds to make payments to merchants or other BlockaPay users.

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Yes, BlockaPay uses state-of-the-art security measures to ensure that all transactions are safe and secure.

Transactions with BlockaPay are typically processed within seconds, although some transactions may take longer depending on network congestion.

Yes, BlockaPay can be used to accept payments from anywhere in the world.

BlockaPay charges a small transaction fee for each transaction processed through our platform. The exact fee depends on the cryptocurrency being used and other factors.

If there is an issue with a transaction, the buyer can raise a dispute against the seller within a configurable period of time after the transaction is made. The seller will have a stipulated time to respond to the dispute. If the issue is not resolved within the stipulated time, the case will be escalated to BlockaPay, and both the buyer and seller can provide evidence to support their case. BlockaPay admin will review the evidence and decide the outcome of the case. During the escalation period, both the buyer and seller will get one chance to present their view and evidence. The corresponding transaction will be on hold status, and the account balance will be deducted from the seller until the case is solved in their favor. If the case is not resolved in the seller's favor, the amount will be credited to the buyer's account. The seller also has the option to offer a partial refund, which the buyer can accept or reject within the site or email notification. Charges and rewards given will be reversed once a reversal/refund is processed.

To withdraw funds from your BlockaPay account, you need to have at least one approved bank account added to your account. You can add multiple bank accounts, but the primary bank account cannot be deleted. After adding a bank account, it will be in pending status until it is verified by the BlockaPay admin. Once approved, you can deposit or withdraw fiat money using the approved bank account. If you want to withdraw funds, you can initiate a withdrawal request from your account and choose the approved bank account to receive the funds. If you have more than one approved bank account, you can select the desired account for withdrawal. However, deleted bank accounts will be removed from the public side, but the admin can still view them for historical withdrawal and deposit tracking purposes.

In addition to bank account withdrawal, BlockaPay also allows users to withdraw funds to their PayPal account. To do so, users need to have a verified PayPal account linked to their BlockaPay account. Users can initiate a withdrawal request from their BlockaPay account and choose the PayPal option. Once the withdrawal is processed, the funds will be transferred to the linked PayPal account. It is important to note that users need to have sufficient funds in their BlockaPay account to process the withdrawal request, and any applicable fees will be deducted from the withdrawal amount.

You can request money from another user on BlockaPay by entering their email address and sending a payment request. The other user will receive an email with a link to a page on BlockaPay where they can make the payment.

Yes, you can send money to someone on BlockaPay if you know their email address. If the recipient doesn't have a BlockaPay account, they will receive an email asking them to create an account to claim the payment.

If the payment is not claimed during the claimable period, which is configurable in the admin area, the money will be sent back to the payer. BlockaPay will send reminders to the recipient to claim the payment during the claimable period.

Yes, BlockaPay offers a recurring billing feature that allows businesses to automatically charge customers on a regular basis.

The period in which a buyer can raise a dispute is configurable from the admin area. However, once a dispute is raised, the corresponding transaction will immediately be put on hold status, and the amount in question will be deducted from the seller's account balance until the case is resolved.

If the seller does not respond within the stipulated time, the case will be escalated to BlockaPay. BlockaPay will collect evidence from both parties and make a decision in favor of one party or the other. During the self-negotiation period, the buyer can escalate the issue to BlockaPay rather than waiting for the full time period. The seller can also escalate to BlockaPay if they wish.

Yes, the seller has the option to offer a partial refund and try to close the case. If the seller offers a partial refund, the buyer will receive a notification and can accept or reject the offer on the site. If accepted, the case will be considered resolved. Once a reversal/refund is processed, the fees charged and rewards given will be reversed as well.

Yes, users can create custom invoice templates in BlockaPay. There is a specific area in the platform where users can create and save invoice templates. These templates can be loaded and edited when creating new invoices.

Yes, users can track the payment status of their invoices in BlockaPay. The platform separates paid, rejected, cancelled, and expired invoices in the invoice history section. Once an invoice is paid, the payment details will also be shown in the payment history section.